Privacy Policy

Effective Date: January 2025

1. Introduction

Tavxidjot ("we," "us," "our") operates engine diagnostics and turbo servicing in Malaysia. This Privacy Policy explains how we collect, use, and protect your personal data in compliance with applicable laws including the Personal Data Protection Act 2010 (PDPA).

2. Data We Collect

• Contact Information: Name, phone number, email, vehicle details
• Service Data: Service history, diagnostic results, maintenance records
• Payment Information: Processed securely via third-party payment providers
• Website Usage: IP address, browser type, pages visited (via analytics)

3. How We Use Your Data

• Processing service requests and scheduling appointments
• Providing diagnostic reports and service updates
• Communicating about services, promotions, and updates
• Improving website functionality and user experience
• Complying with legal obligations

4. Data Sharing

We do not sell, trade, or rent your personal data. We share data only with trusted service providers (payment processors, logistics partners) under confidentiality agreements. We may disclose data if required by law.

5. Data Security

We implement industry-standard encryption, secure servers, and access controls to protect your data. However, no system is completely secure. Report any suspected breaches to contact@tavxidjot.xyz immediately.

6. Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights or request data portability, contact us at contact@tavxidjot.xyz. We will respond within 30 days.

7. Cookies

Our website uses cookies to improve user experience. You may disable cookies in your browser settings, though this may affect site functionality.

8. Retention

We retain service records for 5 years for compliance and warranty purposes. Contact data is retained until you request deletion.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes are effective upon posting to this page. Continued use of our services constitutes acceptance.

10. Contact Us

Tavxidjot
97 Jalan Tun Razak
Kuala Lumpur 50400, Malaysia
Email: contact@tavxidjot.xyz